Vikorus, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile applications (the “Apps”) on iOS and Android platforms.
1. Information We Collect
We collect the following types of information:
1.1 Usage Data
We collect information about how you interact with our Apps, including:
- App usage statistics and feature engagement
- Device information (device type, operating system version)
- Session duration and frequency
- Crash reports and performance data
This data is collected anonymously using analytics services for:
- Product improvement
- Bug tracking
- Performance optimization
- Customer experience enhancement
1.2 Personal Information
We only collect personal information if you voluntarily provide it, such as:
- Your email address when contacting support
- Name if provided during support interactions
1.3 Data NOT Collected
We do NOT collect:
- Advertising data (our apps are ad-free)
- Precise location data
- Health or sensitive personal information (unless explicitly necessary for the app’s stated purpose)
- Financial transaction data (unless the app explicitly requires it for its core functionality)
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our Apps
- Analyze app performance and usage trends
- Fix bugs and technical issues
- Respond to user support requests
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
For EU residents, we process data under the following legal bases:
- Legitimate interests: For product improvement and service delivery
- Consent: Where required for specific data processing activities
- Legal obligation: When required by law or regulations
4. Data Sharing
We do not sell, rent, or trade your personal information. We may share data only with:
- Service providers: Third-party analytics services (we anonymize data when possible)
- Cloud providers: For data storage and processing
- Law enforcement: When legally required
All third-party service providers are contractually obligated to protect your data and use it only for the specified purposes.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict processing of your personal data
- Data portability
- Object to processing of your personal data
- Withdraw consent at any time (EU residents)
To exercise these rights, contact us
6. Data Retention
We retain:
- Analytics data: For up to 26 months
- Personal information: Only as long as necessary to provide support or comply with legal obligations
7. International Data Transfers
Your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses for GDPR compliance.
8. Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Data minimization practices
9. Children’s Privacy
Our Apps are not intended for users under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.
10. Cookies and Tracking
Our mobile apps do not use cookies. Any web-based components (such as our support website) may use essential cookies for functionality. You can control cookie settings through your browser.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new Privacy Policy within our Apps or through other appropriate means.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us
13. No Guarantees or Warranties
The Apps are provided “as is” without warranties or guarantees of any kind, including but not limited to the accuracy, reliability, or completeness of the data or services provided. Use of the Apps is at your own risk, and Vikorus, LLC disclaims liability for any damages resulting from their use.
14. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.
15. Jurisdiction-Specific Rights
Depending on your location, you may have additional rights under local privacy laws. We will honor these rights where applicable.